Frequently asked questions

Services We Offer

We provide a range of compassionate, non-medical homecare services, including respite care, companionship care, personal care, and escort services to accompany clients to appointments, errands, or other destinations. We also offer transportation services for individuals who are no longer able to drive and chaplain services for clients who are unable to attend church or religious services in person.

Are your services medical or nursing care?

No. Our services are non-medical in nature. We do not provide skilled nursing, medical treatment, or clinical care.

Who provides the care?

Care is provided by trained CNAs and sitters who are employees of our company and carefully matched to each client’s needs.

Our Rates

Our standard rate is $20 per hour for regular care provided on weekdays and weekends, excluding holidays. Extended Care Services are available at $25 per hour for care provided on holidays and for services requested after 8:00 PM.

How do I get started with services?

You can begin by completing our Patient Enrollment form or contacting us directly. We’ll review your needs and help create a customized care plan.

Frequently asked questions

Do you accept short-notice or urgent care requests?

Yes, we do our best to accommodate same-day or urgent requests, including extended hours, based on caregiver availability.

How do you use the information we provide?

We collect personal and health-related information solely to assess care needs, match caregivers appropriately, and deliver safe, personalized non-medical homecare services.

How do I schedule, cancel, or change services?

Scheduling and changes can be made by contacting our office. Cancellation and rescheduling policies will be outlined in your service agreement.

HELPFUL LINKS

CASHLESS PAYMENT OPTIONS